Contact Viator

Viator Customer Service

For all inquires relating to existing reservations, please contact Viator Customer Service, support@viator.com ». Please include any relevant booking information.

Service available 24 hours / 7 days a week. Responses are guaranteed within 36 hours, however in most cases you will receive your answer within 12 hours.

Your commission payments: ("Referral Fee")

Please contact our Finance Team with any questions regarding your Viator payments at finance@viator.com ». Remember to include your partnership AUID number(s).

Business Enquiries

Email our Affiliate Support staff » with questions you may have about the affiliate program. Please note these business contacts are monitored during business hours only.

For customer service enquiries relating to an exisiting booking, please see "Viator Customer Service" above.

Submit Your Business Enquiries Online

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